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FREQUENTLY ASKED
QUESTIONS

Got questions? We’ve got answers! If you don’t see what you’re looking for, feel free to reach out.

  • How often should I have my pool serviced?
    We recommend weekly pool service to maintain water balance, prevent algae, and ensure your equipment runs efficiently.
  • What areas do you service?
    We proudly serve Folsom, CA, and surrounding areas. Contact us to confirm if we service your location.
  • How long does a chemical startup take for a new pool?
    Using the Orenda Method, a proper startup typically takes 4-7 days, focusing on LSI balance, calcium adjustments, and proper water circulation.
  • Do I need to drain my green pool?
    In most cases, no. We balance your water chemistry to avoid unnecessary draining. However, if your total dissolved solids (TDS) or cyanuric acid (CYA) levels are too high, a partial drain might be necessary.
  • How much does pool service cost?
    Our pricing is based on pool size, volume, and surrounding landscape. We offer three service tiers (Essential, Standard, and Complete) to fit your budget and needs. Contact us for a custom quote.
  • Are there any extra fees?
    Your initial startup cost depends on your pool’s condition. We’ll always provide transparent pricing upfront—no hidden fees.
  • Do you handle pool equipment repairs?
    We focus on pool cleaning, maintenance, and startups. We are not licensed for major plumbing or electrical repairs but can recommend trusted professionals if needed.
  • How often should I clean my pool filter?
    We recommend filter cleaning every 3-6 months, depending on usage and debris. We offer professional filter cleaning services—ask us for details!

Need More Help?

We're here to answer your questions.

916-917-8104

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